Do Lucky Mobile Plans include data?
With Lucky Mobile, you can get talk, text and lots of data. Check out our plans to find the one that best suits your needs.
Need to add data to your plan? Get a Service Pass.
How can I change my existing plan to a higher data rate plan, to suit my data needs?
The Lucky Mobile My Account app or My Account are the easiest ways to manage your service 24/7. Check your balance, Top-Up your account, change your Add-Ons and more without waiting on the phone or in line at a store.
Learn what you can do with our Self Serve tools
How will I know if I’m running out of data?
We will send you a text message when you reach 50% of your data limit, and again when you have used 100%. This text message will include a link to buy a data Service Pass, if you want to use more data. You will need to have enough funds in your account to pay for the Service Pass. You can also continue to use data at reduced speeds of up to 128 Kbps for email, light browsing and messaging at no additional charge once you have exceeded your allotted data.
Can I use data in other countries?
Not at this time.
Are picture and video messages included in my monthly plan?
Picture and video messages are sent using data. If you subscribe to data, these messages are included in your plan. If you do not have data in your plan, or a data Service Pass, you will not be able to send or receive picture or video messages.
I brought my own phone to Lucky Mobile. Why am I having trouble using data?
If you brought your own phone and are having trouble using data, you may need to update your phone APN settings.