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You might find these articles and self-serve links useful

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You might find these articles and self-serve links useful

Chat with us


Other options

You might find these articles and self-serve links useful

Chat with us


Other options

You might find these articles and self-serve links useful

Chat with us


Other options

More ways to get support

Support

Get answers to your questions about everything including SIM cards and phones, plans and add-ons, your balance and topping up, billing, coverage, long distance, and more.

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Troubleshooting

Having some issues with your Lucky Mobile service? We have a few helpful tips you can try.

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Community forum

Ask questions, and get tips and help from other Lucky Mobile users, or share some of your own.

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If you've already contacted Lucky Mobile and your issue remains unresolved, expedite your request here.

Our goal is to satisfy our customers and we welcome opportunities to improve our service. If you've tried unsuccessfully to resolve an issue directly with Lucky Mobile, click here for more options.

Manage your services online

Check your balance, Top-Up or update your Top-Up options, change your Plan, and much more with the Lucky Mobile My Account app and My Account.

Learn about all options to Self Serve